Skip to content

Customer Service Representative - State Farm Agent Team Member

Full Time in OAK FOREST, IL

Responsive recruiter
Benefits
  • Opportunity for advancement
  • 401(k) matching
  • Competitive salary
  • Paid time off
ROLE DESCRIPTION
As a Customer Service Representative with State Farm Agent Brian Robinson's Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the customers you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes, payments, billing inquiries and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience required.
  • Must currently have state of Illinois Property and Casualty license. Candidates who also have life and/or health license in addition to the property/casualty will be prioritized.

  • Customer service experience within the property and casualty insurance is desired.
Compensation $42,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none