Customer Service Representative - State Farm Agent Team Member
Full Time in OAK FOREST, IL
Responsive recruiter
Benefits
- Opportunity for advancement
- 401(k) matching
- Competitive salary
- Paid time off
ROLE DESCRIPTION
As a Customer Service Representative with State Farm Agent Brian Robinson's Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the customers you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes, payments, billing inquiries and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience required.
Must currently have Property, Casualty and life licenses in both Illinois and Indiana. Candidates who also have health licenses in both Illinois and Indiana will be prioritized.
- Specific customer service experience within the insurance industry is desired.
Compensation $42,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none